Duke's Gaming During Covid-19

JULY 2020 UPDATE

The safety of all our customers is a massive priority to us at Duke's Gaming. In response to the developing global situation surrounding the spread of COVID-19, and following the advice and instruction from both the government here in the UK and throughout the world – Duke's Gaming will be re-opening it's in-store gaming. Book your table here.

Following the recent revision of regulation 13 of the Health Protection (Coronavirus Restrictions) (No. 2) (Wales) Regulations 2020 (the “Coronavirus Regulations”), the Welsh Government acknowledges the impracticality of maintaining 2 metre distancing in many settings and the potential for taking other steps that are effective in reducing risk of exposure to coronavirus. Duke’s Gaming is one such setting.

All reasonable measures have been taken to maintain 2 metre distancing in The Arcade building, specifically the entrance way. Where this is not practical, other reasonable measures have been taken to minimise the risk of exposure to coronavirus.

  1. Every person entering Duke’s Gaming must wear a face mask throughout their visit, covering at least the nose and mouth.
  2. Anti-bacterial gel must be used on entering and exiting Duke’s Gaming. This will be readily available at the till point next to the main door.
  3. Following use tables are cleaned down with anti-bacterial cleaning fluid and all scenery/models/playmats etc.supplied by the store for that game will be isolated for a minimum of 72 hours following usage.
  4. All customers and players visiting Duke’s Gaming must strictly handle their own miniatures, dice, cards, etc. only and not anything that is not their own property.
  5. There will be no borrowing of tools/dice/books etc. or using other people’s either.
  6. Physical distancing of at least 1 (one) metre is in strict adherence. Gaming tables have been re-organised so that every player and visitor will be at least 1 metre away from each other.
  7. All games will need to be pre-booked. Space is limited and a non-refundable deposit will be required to secure a table. Your details will also be required should we need to provide them to support NHS Test, Trace, Protect.

These guidelines are under review every three weeks but can change at any time. Should you wish to get in touch with Duke’s Gaming, please contact us at info@dukes-gaming.com.

Reduced hours are still in operation. The shop will be open for gaming and retail at the following times:

Mondays and Thursdays between 6pm and 9pm

Saturdays between 10am and 2pm.

With key stock-suppliers now returning to operation, all orders placed online will continue to be fulfilled where stock is available. Should stock be showing in the store then every attempt will be made to get it sent to you via an appropriate delivery service. If stock does not have a stock number showing then it will be available to order and will be dispatched as soon as it arrives from the supplier in question. Should this situation change then customers will be notified within 24 hours of placing an order. Please be aware that there are delays on all postage services, so the usual 2 to 5 working day lead time may be extended. If you wish to get in touch with any questions please email us at info@dukes-gaming.com or through our Facebook page.

Commission painting is still ongoing, and will only be affected by delivery restrictions. Again, please get in touch if you have any commissions currently on order or if you have anything you would like to be commissioned. 

Throughout this time of hobby isolation, please do not feel like you are on your own. Duke's Gaming has a Facebook Page and Facebook Community Group that is open to join and can be found here: 

We will also be uploading content onto our YouTube page as well as our Twitch page! Stay tuned for more on that ongoing development.

Please stay safe, abide by Government advisement, and we look forward to seeing you all!